FAQs

Booking is simple and takes just a few minutes. You can reach us via our online booking form, by WhatsApp, or by email. Let us know the type of service you need, your pickup and drop-off locations, your travel date and time, and the number of passengers in your group. We will confirm your booking promptly and send you all the details you need, including your driver’s name and contact number, before your journey.

We recommend booking at least 24 to 48 hours in advance to guarantee vehicle and driver availability, particularly during peak travel seasons such as summer, Easter, and Moroccan public holidays. That said, we do accommodate last-minute bookings whenever possible — simply reach out via WhatsApp and we will do our best to arrange your transfer at short notice.

All our prices are fixed and confirmed in writing before you book. What we quote is exactly what you pay — no meters running in the background, no surcharges for traffic or waiting, no unexpected extras at the end of the journey. We believe transparent pricing is the foundation of trust, which is why we never leave our clients guessing about what they owe.

We primarily serve Tangier Ibn Battouta Airport (IATA: TNG), located approximately 15 km southwest of Tangier city center. We also cover Tangier Ville Port in the city center and Tangier-Med Port, located around 40 km east of Tangier, which handles most ferry traffic from Spain and Europe.

Yes, always. We monitor all incoming flights and ferry arrivals in real time. If your flight or ferry is delayed, your driver will automatically adjust their arrival time to match yours. You will never be left waiting and you will never be charged extra for delays that are outside your control.

Your driver will be waiting in the arrivals hall at Tangier Ibn Battouta Airport, holding a sign with your name clearly displayed. You do not need to search for your driver — they will find you. If for any reason you cannot locate your driver on arrival, you will have their direct mobile number and can reach them immediately.

When booking, simply let us know how many bags and suitcases you are travelling with and we will assign the most appropriate vehicle. Our SUV, Minivan, and Minibus all offer generous luggage capacity. We never overload a vehicle — your comfort and the safety of your belongings are always the priority.

Absolutely. For departure transfers, we will pick you up directly from your hotel, riad, or any address in Tangier and deliver you to the airport or port with plenty of time before your flight or ferry. We recommend scheduling departure transfers to arrive at least two hours before a flight and ninety minutes before a ferry.

Absolutely. While we offer a range of popular day trips and excursions, we specialize in building custom tours tailored to your specific interests, schedule, and group size. Whether you want to combine two destinations in one day, add a photography stop at a particular viewpoint, or spend longer at one location than another, simply tell us what you have in mind and we will arrange it.

Tour prices cover private transport and the services of your driver throughout the day. Entrance fees to monuments, museums, and attractions, as well as meals and personal expenses, are not included unless specifically agreed otherwise. Your driver will be happy to recommend the best local restaurants and attractions at each destination.

Yes. We offer multi-day tour arrangements combining private transport, suggested accommodation in riads and boutique hotels, and complete flexibility to explore Morocco over several days. Popular multi-day options include Tangier to Chefchaouen and Fes, the Northern Morocco circuit, and longer journeys extending to Marrakech or the Sahara. Contact us to discuss your ideal itinerary.

As a general guide, the Standard Sedan suits solo travelers and couples with standard luggage. The SUV is ideal for groups of up to four passengers or couples travelling with oversized bags. The Minivan comfortably seats up to seven passengers and is our most popular family option. The Minibus accommodates groups of eight to fifteen passengers. If you are unsure, simply tell us your group size and luggage details and we will recommend the best fit.

Yes. Every vehicle in our fleet is fully air-conditioned. Given Morocco’s warm climate, particularly in summer, we ensure the cabin is always at a comfortable temperature before your journey begins.

Yes. Child seats and booster seats are available upon request at no additional charge. Please mention this requirement when making your booking so we can ensure the appropriate seat is fitted and ready for your journey.

Yes. We can provide a receipt or formal invoice for any booking upon request. Please mention this requirement when confirming your booking and we will ensure the documentation is prepared for you.

Yes. We can provide a receipt or formal invoice for any booking upon request. Please mention this requirement when confirming your booking and we will ensure the documentation is prepared for you.